Evaluation of two Academic Library Websites in Nigeria using the Heuristic Principles.

Abstract

This study evaluates American University of Nigeria (AUN) Yola, University Of Nigeria Nsukka library websites using heuristic method. The research design adopted for this study is the descriptive research design. Method of data collection was through observation, instrument for data collection is the heuristic checklist. Findings showed that the library websites were adequately designed and contained all the relevant information that will help the library users to navigate through the web easily and be able to access and retrieve relevant information. It was recommend that whenever the content of the website should be updated, that date should be reflected in the website as a date of last updated, Web forms should be provided for sending feedback, asking queries and getting help; Help should be provided for resources available through the website, and The visual appeal of the website needs to be enhanced by using appropriate background colours, a proper banner, use of relevant images and providing clear and distinctive navigation buttons in most especially public libraries.